Michelle Rose Quadros

Michelle Rose Quadros

Michelle Rose Quadros

Tips

BNI TIPS helps members by providing them valuable insights and strategies on how to maximise their membership benefits. It offers guidance on networking effectively, connecting with the right groups, and staying informed about best practices, ensuring that members make the most of their BNI experience.

Tips

Tips

BNI TIPS helps members by providing them valuable insights and strategies on how to maximise their membership benefits. It offers guidance on networking effectively, connecting with the right groups, and staying informed about best practices, ensuring that members make the most of their BNI experience.

Tips

Tips

BNI TIPS helps members by providing them valuable insights and strategies on how to maximise their membership benefits. It offers guidance on networking effectively, connecting with the right groups, and staying informed about best practices, ensuring that members make the most of their BNI experience.

Tips

BNI TIPS helps members by providing them valuable insights and strategies on how to maximise their membership benefits. It offers guidance on networking effectively, connecting with the right groups, and staying informed about best practices, ensuring that members make the most of their BNI experience.

Role

User Experience Designer

Ideation and Design

User Experience Designer

Ideation and Design

User Experience Designer

Ideation and Design

Timeline

October 2023 - January 2024


October 2023 - January 2024


October 2023 - January 2024


Why Tips?

Why Tips?

Incorporating daily tips on the BNI Connect app could be highly beneficial for members in several ways:

💍 Enhanced Engagement

Regular updates encourage members to open the app daily, fostering engagement and making the app a habitual part of their business routine.

🚀 Value Addition

By providing actionable, bite-sized advice, the app can offer quick wins for members. Tips on topics like referral generation and public speaking can help members immediately improve their networking and business skills.

📲 Feature Familiarisation

Manu users may be unaware of the full capabilities of BNI Connect. Tips can guide them through lesser-known features or functions within the app, enhancing user experience and encouraging effecient use of the platform.

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End Users

BNI Members

Use the Application on a daily/weekly basis

Admin

Admin from the HQ who will be regulating these TIPS.

(Will extend to National Admins in the second release)

The Process

Crazy Eights

Crazy Eights

Crazy Eights

Double click the image placeholders to add images. Do the same for any text, then tweak styles and publish.

Tips Overview

TIPS Dashboard

As soon as the user enters the app, a TIP pops up on their screen to show them the latest tip added for them/ their region.

Each TIP Displayed

As soon as the user enters the app, a TIP pops up on their screen to show them the latest tip added for them/ their region.

Scroll Menu for the TIP

As soon as the user enters the app, a TIP pops up on their screen to show them the latest tip added for them/ their region.

ADMIN Users

ADMIN Users

Users : Admins scheduling these TIPS

National Directors from various countries are granted the access to the TIPS Portal to enter detailed TIPS and publish them through newly designed portal as shown below.

National Directors from various countries are granted the access to the TIPS Portal to enter detailed TIPS and publish them through newly designed portal as shown below.

1️⃣ Manage Tips

📌 An overview of all the TIPS, both published and scheduled are displayed on the Manage Tips screen.

📌 An overview of all the TIPS, both published and scheduled are displayed on the Manage Tips screen.

2️⃣ Add Tip

📌 A detailed form that needs to be filled out by the regional director for the TIPS to reflect on all the members of their region.

📌 A detailed form that needs to be filled out by the regional director for the TIPS to reflect on all the members of their region.

3️⃣ Adding Links/ Scope (regions/countries)/ Languages

📌 The admin can add podcasts, youtube and blog links with the scope of which region the tip is to be shown to.

📌 The admin can add podcasts, youtube and blog links with the scope of which region the tip is to be shown to.

4️⃣ Scheduling the TIP in advance to bulk publish.

📌 Pre-scheduling ensures that tips are posted consistently, even if the admin is unavailable. This consistency is crucial for maintaining engagement, as members come to rely on regular insights or advice.

📌 Pre-scheduling ensures that tips are posted consistently, even if the admin is unavailable. This consistency is crucial for maintaining engagement, as members come to rely on regular insights or advice.

5️⃣ Edit TIP Functionality

📌 Flexibility to Make Updates: If a scheduled tip needs to be revised due to new information or shifting priorities, admins can easily update the content without needing to reschedule or cancel it. This flexibility ensures the tips remain accurate and relevant.

📌 Flexibility to Make Updates: If a scheduled tip needs to be revised due to new information or shifting priorities, admins can easily update the content without needing to reschedule or cancel it. This flexibility ensures the tips remain accurate and relevant.

Creating Transformative Impact

Creating Transformative Impact

Creating Transformative Impact

Following the release of the TIPS feature, there was an 18% increase in member engagement, with more members using the app and actively exploring the feature.

Following the release of the TIPS feature, there was an 18% increase in member engagement, with more members using the app and actively exploring the feature.

Following the release of the TIPS feature, there was an 18% increase in member engagement, with more members using the app and actively exploring the feature.

Observations

Observations

📌 List View

With around 1125 topics in each group, a list view of all topics that opens separately, FRUSTRATES the user as they are required to select each topic to view the discussions carried out individually.

With around 1125 topics in each group, a list view of all topics that opens separately, FRUSTRATES the user as they are required to select each topic to view the discussions carried out individually.

📌 Complicated Search

The process of finding a group that suits the member, on the basis of Title, keyword or topics is extensive and may overwhelm the user while trying to search for a perfect fit.